Responsible Gaming
Gambling Should Be Entertainment
At Haven Care Home, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any leisure activity, it should be enjoyed responsibly and within your means. If you find yourself gambling more than intended or using it as a means to make money, it may be time to seek support.
Age Verification
In the United Kingdom, you must be 18 years of age or older to gamble legally. We are committed to preventing underage gambling and take age verification seriously. If you are under 18, you must not use our services or access any gambling websites.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, professional support is available:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Your Gambling: Concealing the extent of your gambling from friends and family
- Neglecting Responsibilities: Gambling interferes with work, school, or family commitments
- Gambling with Money You Can't Afford to Lose: Using money intended for bills, rent, or essentials
- Unsuccessful Attempts to Cut Back: Repeatedly trying and failing to reduce gambling
- Mood Changes: Feeling anxious, irritable, or depressed when unable to gamble
- Escalating Stakes: Needing to gamble larger amounts to feel the same excitement
- Using Gambling to Escape: Turning to gambling to cope with stress, anxiety, or sadness
- Borrowing Money to Gamble: Taking loans or using credit to fund gambling activities
- Relationship Strain: Your gambling is causing conflict with loved ones
Self-Help Tools & Features
Many online casinos offer tools to help you gamble responsibly. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Restrict the amount of money you're willing to lose during a session
- Reality Checks: Receive reminders about how long you've been gambling and how much you've spent
- Session Limits: Set a maximum time limit for your gambling sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Account Closure: Close your account if you wish to stop gambling entirely
We encourage you to use these tools proactively as part of your responsible gambling strategy.
Support Organizations & Help Services
If you're struggling with gambling, professional help is available. These organisations provide free, confidential support:
United Kingdom
- GamCare: Free counselling and support for problem gamblers and their families. www.gamcare.org.uk | Helpline: 0808 8020 133 (24 hours, free)
- GamStop: The National Self-Exclusion Scheme. Self-exclude from all licensed UK online gambling sites for a period you choose. www.gamstop.co.uk
- Gamblers Anonymous: Free peer support meetings throughout the UK. www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | Helpline: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help, Reach Out
Problem gambling can happen to anyone, and seeking help is a sign of strength, not weakness. If you or someone you care about is struggling with gambling, please contact one of the support organisations listed above immediately. They offer free, confidential, and non-judgmental support 24/7.
Remember: You are not alone, and recovery is possible with the right support.